New Deploying across MENA & Africa

Enterprise-grade
AI Agents for modern operations

Nakera AI empowers companies to streamline operations with intelligent, agent-based automation; from customer support and sales to back-office workflows and decisions.

Coordinate multi-agent workflows
with advanced orchestration.

Built for business operations

Deploy intelligent agents across customer support, sales, scheduling, and admin workflows; fully automated and precisely coordinated.

Real-time outcomes

Reduce bottlenecks and delays by letting autonomous agents handle repetitive tasks. Results are instant, measurable, and scalable across departments.

Human-centered by design

Nakera blends intelligent automation with a clean, intuitive interface that puts your team in control; no learning curve required.

L
Sales Agent · Layla
Live
Hi, looking at the 2-bed in Marina Heights. Available next month?
Hi Adnan, yes, Unit 1402 is available from May 15. AED 11,500/mo, 2BR + study. Want me to book a viewing this week?
Thursday afternoon if possible.
Booked Thursday 4PM with Sara. Calendar invite + location pin sent.
Action · Calendar invite sent · CRM updated · Lead scored 87
R
Support · 7 day overview
Live
247
Tickets
82%
Resolved
0.9s
Avg reply
"Resolution times dropped from 9 hours to 4 minutes. CSAT went up."
COO · Operations
·
Connected stack
8 integrations
Salesforce
HubSpot
Zendesk
Slack
Gmail
WhatsApp
Stripe
+ 40
Status · All systems operational
Our process

From conversation to deployed agents,
in five focused steps.

Every Nakera engagement follows the same structure. No improvisation, no scope creep, no surprises. Clarity at every stage so you know where you stand and what comes next.

STEP 01

A 30-minute conversation, not a sales pitch.

We start by understanding your operations: where time goes, where mistakes happen, and which workflows are eating your team alive. No deck, no pressure, just questions.

  • Map your current operational pain points
  • Identify which tasks are AI candidates
  • Honest read on whether Nakera is the right fit
Duration: 30 minutes
?
STEP 02

We map your operations. You walk away with a blueprint.

We cartograph your workflows, score every use case by impact and feasibility, and deliver a detailed strategic blueprint. You keep this document either way, whether we build together or not.

  • Process cartography across your stack
  • Use case scoring: impact times feasibility
  • Implementation roadmap with timelines
Duration: 1 to 2 weeks
High Low Easy Hard IMPACT VS FEASIBILITY
STEP 03

Custom agents built into your existing stack.

Weekly sprints with regular demos. You see the work as it happens, not just at the end. Every agent is designed around your actual workflows, not generic SaaS templates.

  • Weekly sprint cycles with live demos
  • Native integration with your existing tools
  • Built-in safeguards and human-in-the-loop checkpoints
Duration: 2 to 6 weeks per agent
SPRINT BUILD
STEP 04

Production deployment, full team enablement.

We deploy to production, integrate with your live systems, and train your team on how to work alongside the agents. We stay on-site or in remote sync until everything runs smoothly.

  • Production deployment with safe rollout
  • Team training and documentation
  • Monitoring dashboards from day one
Duration: 1 week
GO LIVE
STEP 05

Your agents get smarter with every interaction.

We monitor performance, gather your team's feedback, and continuously improve the agents. This isn't a one-shot deployment. It's a partnership that compounds over time.

  • Performance monitoring and analytics
  • Iterative improvements based on real usage
  • Scaling support as your needs grow
Duration: Ongoing
CONTINUOUS LOOP
01 / 05
Industries we serve

Real workflows in your sector,
not generic automation.

Pick the industry closest to yours. We'll show you what your operations look like today, and what changes once Nakera agents are in production.

Today's reality

Your compliance and support teams are drowning in repetitive verification and inquiries.

  • KYC document backlog grows daily Avg. 48h verification time
  • Customer questions about balances, fees, transactions +300 inquiries / day
  • Multilingual inquiries (AR, FR, EN) overwhelm small teams 3 languages, 1 support tier
nakera.console / fintech
Live

Active agents

RESOLVED 1,247 UPTIME 99.8%

KYC Processing Agent

Extracts and verifies identity documents in real time

2.4 min
avg time

Multilingual Support Assistant

Handles balance, transaction, and fee inquiries in AR / FR / EN

94%
resolved

Fraud & Account Inquiry Bot

Flags suspicious activity and triages account questions to humans

24/7
coverage
14:32 · KYC verified for client 7491 · 14:31 · AR inquiry resolved in 18s
Today's reality

Dispatchers are stuck answering tracking calls instead of solving real operational problems.

  • "Where is my shipment?" floods the phone lines +450 status calls / day
  • Delivery delays trigger angry customer escalations 12% delays = 80% complaints
  • Internal dispatch coordination eats hours of manager time 3+ hours / day on Slack
nakera.console / logistics
Live

Active agents

SHIPMENTS 3,891 SLA 97.2%

Real-time Tracking Assistant

Answers "where is my shipment" across WhatsApp, SMS, email

8s
avg reply

Proactive Delay Notifier

Detects delays and sends customer updates before they call

-68%
complaints

Dispatch Coordinator Bot

Routes internal queries and prioritizes urgent runs automatically

3.1h
saved daily
14:34 · Shipment AE-2210 updated · 14:33 · Customer notified of 20-min delay
Today's reality

Your support inbox is buried under repetitive returns, order status, and product questions.

  • Returns and refunds clog the ticket queue 30% of all tickets
  • Shoppers ask "which one should I buy" with no easy answer High bounce on product pages
  • Order status inquiries arrive at all hours 40% outside business hours
nakera.console / ecommerce
Live

Active agents

TICKETS 2,103 CSAT 4.8/5

Return Handling System

Processes refund requests, generates labels, updates inventory

-72%
manual work

Product Recommendation AI

Guides shoppers based on intent, budget, and past purchases

+34%
conversion

Order Tracking Chatbot

24/7 order status updates across web, WhatsApp, Instagram DM

24/7
coverage
14:35 · Return processed for order 8821 · 14:34 · Product matched for shopper "summer dress"
Today's reality

Reception staff spend their days on phone calls instead of caring for in-clinic patients.

  • Appointment booking eats entire shifts +180 calls / day
  • Same questions asked over and over (hours, prices, prep) 70% of inquiries are FAQ
  • Doctors waste time on unqualified consultations 30% no-shows or wrong-fit
nakera.console / healthcare
Live

Active agents

BOOKINGS 586 NO-SHOWS -41%

AI Booking Assistant

Books, reschedules, and confirms appointments across all channels

3.2 min
saved per call

FAQ Responder

Handles hours, prices, preparation, parking, insurance questions

94%
deflected

Pre-Consultation Screening Bot

Qualifies patients, gathers symptoms, prepares the practitioner

-41%
no-shows
14:36 · Appointment booked for Tuesday 10am · 14:35 · Pre-screening completed for new patient

Operators and builders.
Not consultants.

Two founders. A decade of product and operations experience across Chanel, Thales, Airtel Africa, and BNP Paribas. We build what we'd want to use.

Meet the team
NB
Co-founder · CEO

Naomie Bella

Senior product leader from Chanel, BNP Paribas, and currently Thales Middle East. Leads strategy and product standards.

Dubai EN · FR Thales · Chanel
KI
Co-founder · CPO

Kerân Ilunga

Operations and process specialist from Airtel Africa. Trilingual. Leads product and the integration work that makes agents reliable.

Dubai EN · FR · SW Airtel Africa

Unlock operational efficiency

Nakera lets you take complex product ideas and quickly bring them to life through intelligent flows that anyone can understand.

Intelligent by design

Deliver clear, role-specific agents to staff with no distraction from their daily workflows.

Fast & secure deployment

Get started in days, on-prem or cloud. Production-ready with minimal integration effort.

Built for your team

Our founders work side-by-side with your operations or IT departments from day one.

Proven outcomes

Cut costs, boost speed, and improve team satisfaction; all with one AI-first platform.

Enterprise-grade
Agentic AI

A 30-minute conversation. We'll map where agents create real leverage in your operation; and what it takes to ship.

Get in touch now